New Delhi: Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them. The reported layoffs came as the company faces challenges in its core food delivery business and rising losses in its quick commerce subsidiary, Blinkit. According to reports, the company had … Read more
A social activist recently took to LinkedIn to explain what he did after discovering a delivery agent eating a customer’s food. Kiran Verma explained that while he was trying to park his car in Noida, he found a Zomato delivery agent eating on his bike. He took a photo of him when he apparently noticed … Read more
There is no denying that instant grocery delivery apps have made life incredibly convenient. Forgot to buy onions? No problem. Need milk for your morning tea? It will be at your doorstep in minutes. Midnight craving for ice cream? Sorted. However, many users are complaining that this convenience may come at a cost. A Reddit … Read more
Indian consumer products distributors have filed an antitrust case against big fast-delivery businesses of Zomato, Swiggy and Zepto, calling for an investigation into alleged deep discounting practices, legal papers show. India’s e-commerce sector has faced intense scrutiny over how products are priced online. An antitrust investigation last year found Amazon and Walmart’s Flipkart favour select … Read more
The Maharashtra Cyber Cell is set to issue a show cause notice to Zomato’s ticketing platform for selling tickets to singer Honey Singh’s concert without mentioning the buyer’s name. Singer Honey Singh’s concert tickets were sold without the buyer’s name on the ticket and hence a show cause notice is being sent to Zomato, an … Read more
An X user’s post claiming that they had been “scammed” by the same restaurant three times while ordering food online caught the attention of Zomato. The X user (@Moni848202) took to this social media platform to ask the company to look into this apparently repetitive problem. The user wrote, “This is a complaint yesterday I … Read more
Zomato has introduced Nugget, an AI-powered customer support platform, to help businesses automate and manage customer interactions without coding. The announcement was made by Deepinder Goyal, CEO of Eternal (Zomato’s parent company), through an X post on Monday. “More exciting launches coming soon,” he added. ???? Introducing Nugget—an AI-native, no-code customer support platform. Nugget helps … Read more
New Delhi: Zomato’s announcement to rebrand itself as “Eternal Ltd” triggered a storm on social media and elicited a range of reactions over the name change, prompting the food and grocery delivery major to clarify that only its parent company will be renamed. The company’s food delivery business Zomato will remain the same, along with … Read more
New Delhi: Zomato CEO Deepinder Goyal has shared an update on the company’s ongoing search for Chief of Staff candidates. He revealed that after vetting over 18,000 applications, the company offered jobs to 30 individuals, and 18 have already joined Zomato and its sister concerns, including Blinkit. “These are exceptional people-founders who bootstrapped startups, engineers … Read more